Seven More Questions to Stimulate Motivation

Following my blog on seven questions to help you stimulate motivation with your staff, let me suggest seven more ideas that have impact.

First, do you take a personal interest in your people? This is more than a mere hope you are well, or what time of day is it, interest. Have you considered whether the right people are in the right jobs? It is astonishing the difference this makes; it’s like asking a right-handed person to do something important with their right hand! Most of the time staff are being fitted into job-moulds for which they are not ideally suited and the result is discomfort, poor performance and low motivation; they are having to work with their non-dominant hand, as it were. A small consideration, then, with big implications for productivity.

Further, and second, how does discipline work in your company – is it behavioural and private? That is to say, is it about what they do rather than who they are.  The former is amendable and improvable, and the latter is not. And, are staff humiliated publicly? Nothing is worse for motivation than public humiliation by an authority figure; reprimands should be discreet and kept that way.

Third, are your teams well briefed? The number one problem in virtually every company in the world finally comes down to one word: communication, or more exactly, the lack of it. How often do these briefings occur and how effective are they? Are you measuring this? How – you ask? Through feedback and surveys – more communication, indeed.

Fourth, can people get to innovate? Staff – people generally – love being at the cutting edge, being where the new is formed and given shape. The reason for this is simple: creativity is inherently meaningful – is inherently god-like – and purpose is a central driver of human nature. Given half a chance most people want to innovate and make improvements, but mostly people don’t get that half chance. As Deming put it: "Put a good person in a bad system and the bad system wins, no contest". What is your system doing?

Fifth, and this is a real crunch issue: do your meetings address real issues or they management-speak and jargon? The fact is, alongside emails, meetings are almost universally considered to be the biggest waste of time within all organisations! How can that be? Surely, we need them in order to operate, to function, especially as teams? If your organisation is one of the few that structures meetings so that they are purposeful and productive, you will gain the eternal gratitude of your staff and motivate them at the same time. One pointer that can make a real difference here is very simple: incorporate into every meeting time to review the facts of the situation and how people FEEL about those facts. It is the expression and release of feeling that seriously contributes to enhanced motivation.

Sixth, what perks are there? We all expect our wage – that’s a minimum, and the obligation on the staff for a wage, the minimum, is that we do a good job. But what happens when we do an excellent job, or an outstanding job? What more is there that can spur us on and keep us buzzing away collecting the organisational pollen? Perks are in reality an inexpensive way of retaining and motivating staff, and it’s an area in which deep creativity can be exercised.

Finally, what social activities are there? Here we must ask: are these ones your staff want or activities you like? The Christmas dinner springs to mind. So many things are done because they have always been done that way, and nobody now can remember why they did that. Once perhaps it was a good idea, but now? Give your staff social activities they want – let them initiate, and then support them. Remember, your ideas of what they want are likely to be wrong – you like golf, maybe, but they want football!

You know have another seven ideas on motivating your staff. Which of these resonates with you? Where do you need to take action? Small steps can make huge differences if applied consistently, and consistency is a core and overarching idea to supplement all fourteen ideas in these two blogs. When staff perceive that you are serious about their welfare in a persistent and consistent way, that alone helps raise their motivation level – so there is the fifteenth idea. Go, do!


 

30 thoughts on “Seven More Questions to Stimulate Motivation

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