MOTIVATION & THE CENTIPEDE or ‘taking care of the details’…

In the words of Sir Arthur Conan Doyle in The Memoirs of Sherlock Holmes, “It has long been an axiom of mine that the little things are infinitely the most important.” We see this time and time again where one small overlooked element causes the whole house of cards to come crashing down. It is often in the small things that the telltale signs may be read about the state of an organisation or relationship’s health. We have to get the small details right, and in doing so, will often fix the big things.

Getting Strokes, Giving Strokes

One of the most overlooked aspects of persuading, influencing and ultimately loving people – and to love them is to exert the greatest influence we can ever exert – is to meet their deepest psychological need. Which is what? Probably to respond to the great question everybody is asking, consciously or subconsciously, whenever they enterContinue reading “Getting Strokes, Giving Strokes”