Increasingly, organisations are beginning to wise up to the idea that change management is one thing. Let’s improve the structure, the strategy or the system, or all these things in tandem. But unless the people can ‘perform’ all their labour is in vain. And frankly, people performing begins at the top. As the great QualityContinue reading “Engagement – What about Encouragement?”
Tag Archives: Philip Crosby
Four Plus One Reasons Not to Change
It would appear that change is ubiquitous and unavoidable, and the net result of that is that everyone – who has a mind – wishes to control it, to get on top of it, to be a master of change rather than its victim. The Earl of Salisbury was in quite another era when heContinue reading “Four Plus One Reasons Not to Change”