Working with organisations trying to motivate and level-up their teams, I would often ask the all important question: “Are you a group or are you a team?” I’m often met with a question in return: “What do you mean?” or “What’s the difference?” The difference could not be more profound.
Tag Archives: managers
WORKING ON ENCOURAGEMENT (AND THE DEVIL OF DISCOURAGEMENT)
Increasingly, organisations are beginning to wise up to the idea that change management is one thing. Let’s improve the structure, the strategy or the system, or all these things in tandem. But unless the people can ‘perform’ all their labour is in vain.
Thinking About Appraisal and Making it Work
Appraisal is such a good idea and it is founded on such solid psychological principles that it is a wonder it has such a bad reputation, and that it fails to deliver so frequently. It was WE Deming, the great quality guru, who said that it took the average American six months to recover fromContinue reading “Thinking About Appraisal and Making it Work”
Do We Really Believe in Teams?
One of the mantras of most managers is that teams outperform collective individual performance. There is lots of research that substantiates that, and in any case it is summed up in that well-known poster acronym: T.EA.M., or Together Each Achieves More. Put another way: teams produce a synergy in which the net output is notContinue reading “Do We Really Believe in Teams?”
Thinking about appraisal 1
The primary goal of organisations is find and keep customers so that in this way they make a profit. But they cannot do this without the active support of their staff. The key issue is to help teams and individuals improve their performance. How, then? Appraisal is just such a system that is designed toContinue reading “Thinking about appraisal 1”