Firstly, what is engagement? Engagement is a relatively new concept. William Kahn was one of the first researchers to truly allude to the critical role it plays in business in 1990. Since then, it has become something of a worldwide phenomenon, with countless tools, models, and paradigms for measuring and increasing employee engagement, most of it to no end whatsoever. There are a number of important ideas, what I call ‘preliminaries’, that preceded engagement and informed how we understand it.
Tag Archives: job satisfaction
Three Priority Problems for HR
HR needs to develop a deeper understanding of why people go to work and why they stay. And they need to move away from scarcity models that simply predicate that people work only for money, or only because they need a job. People, given a chance, are much more complex than that.
The Mapping Motivation Series 