The relatively New Year is a good time to reflect on the important things in life, things like friendship. Indeed, friendship is up there with love and having children as being one of the greatest experiences of being human and alive. Friendship can produce such joy, laughter, intimacy and wonder when it is at itsContinue reading “Finding your Real Friends”
Tag Archives: empathy
Mentoring and Its Four Dimensions
Sometimes I am asked, what is the single most powerful tool that facilitates personal development? This is a tricky question because of course any answer must be contextual; one factor might be speed. How fast do you want the personal development to occur? If speed is the issue, then clearly you may choose a processContinue reading “Mentoring and Its Four Dimensions”
The Real Purpose of Motivational Maps
My wife recently had a piece of her art work selected by Amnesty International for an exhibition in the wonderful Christchurch Priory – apparently the largest parish church in the country. Naturally, that led us to see all the other art work exhibited there and some of the remarkable stories surrounding them, including the horrorsContinue reading “The Real Purpose of Motivational Maps”
How to Handle Difficult People – 5 Steps
There are in any organisations difficult situations which fall short of either grievance or disciplinary procedures against the staff who create the difficulties. Possibly all managers and senior managers can identify certain members of their organisation whom they find awkward, and whom they secretly dread having to deal with; it’s as if that particular person,Continue reading “How to Handle Difficult People – 5 Steps”
How To Say Sorry – Really!
As we all know only too well, it is very easy to offend people, especially at work. It is not so easy to put that offence right, especially if the offence is justified and we have made a mistake. There are basically four options we have. We can not say sorry at all! This makesContinue reading “How To Say Sorry – Really!”