WORKING ON ENCOURAGEMENT (AND THE DEVIL OF DISCOURAGEMENT)

Increasingly, organisations are beginning to wise up to the idea that change management is one thing. Let’s improve the structure, the strategy or the system, or all these things in tandem. But unless the people can ‘perform’ all their labour is in vain.

Engagement – What about Encouragement?

Increasingly, organisations are beginning to wise up to the idea that change management is one thing. Let’s improve the structure, the strategy or the system, or all these things in tandem. But unless the people can ‘perform’ all their labour is in vain.  And frankly, people performing begins at the top. As the great QualityContinue reading “Engagement – What about Encouragement?”